Northeast Missouri Health Council takes pride in providing quality patient care. We conduct an ethical practice that adheres to all state and federal rules and regulations. NMHC is committed to achieving safe, high-quality healthcare for all our patients. Our goal is to ensure that all patients receive the right care, at the right time, in the right setting, every time. We strive to reach our goal by ensuring care is:

Effective – provide services based on scientific knowledge and best practices
Patient-centered – provide care that is respectful of and responsive to individual patient preferences, needs and values
Timely – reduce wait time and sometimes harmful delays for both those who receive and deliver care
Equitable – provide care that does not vary in quality because of personal characteristics

As a community health center, NMHC reports healthcare quality measures annually to the federal Department of Health and Human Services, Bureau of Primary Healthcare. As an agency, we are recognized by various bodies that distinguish our quality improvement measures, state-of-the-art performance standards, and provision of patient-centered, coordinated care.

For the past four years, NMHC has been recognized by the Department of Health and Human Services as a Health Center Quality Leader and National Quality Leader. As a National Quality Leader, NMHC exceeded national quality benchmarks, including Healthy People 2020 goals, for chronic disease management, preventive care, and perinatal/prenatal care. In 2018, NMHC was the only community health center in Missouri to have attained the National Quality Leader honors and among the top 2% of community health centers in the nation to receive top-honor awards.

NMHC was also recognized by the Missouri Primary Care Association (MPCA) as a Silver Level recipient for providing outstanding, high-quality healthcare. To receive recognition, health centers had to reach or exceed six of nine standardized national goal percentages set by the MPCA Medical Director network. Clinical measures for 2018 encompassed: